Bee Rescue Barbados (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains what information we collect when you visit https://beerescuebb.com, how we use it, and your rights regarding that information.

1. Who we are

Bee Rescue Barbados is a locally owned and operated bee removal and beekeeping service based in Providence, Christ Church, Barbados. Our website address is: https://beerescuebb.com.

For any privacy-related enquiries, contact us at:
Email: [email protected]
Phone: 235-6443
Address: Providence, Christ Church, Barbados

2. What information we collect

Contact form submissions

When you submit an enquiry through our contact form, we collect your name, email address, phone number, and the content of your message. This information is used solely to respond to your enquiry and arrange bee removal services.

WhatsApp and phone enquiries

If you contact us via WhatsApp or phone, we may retain your contact details and message content in order to respond to and fulfil your service request. WhatsApp messages are subject to WhatsApp’s own privacy policy.

Chat widget

Our website uses an automated chat widget powered by n8n. If you interact with the chat, your messages and any personal information you share may be stored to enable a response. Chat data is not shared with third parties.

Usage and analytics data

We use Google Analytics (via Site Kit by Google) to understand how visitors use our website. This includes pages visited, time on site, general location (country/region), device type, and referring source. This data is anonymised and aggregated. Google’s privacy policy is available at policies.google.com/privacy.

Security logging

Our website uses Wordfence Security, which logs visitor IP addresses, browser information, and requested URLs for the purpose of detecting and preventing malicious activity. Security logs are retained for a limited period and are not used for marketing purposes.

3. Cookies

Our website uses cookies to ensure it functions correctly and to analyse site usage. The types of cookies we use are:

• Essential cookies — required for the site to operate (e.g. security, cache management via LiteSpeed).
• Analytics cookies — set by Google Analytics to help us understand visitor behaviour. You can opt out via Google’s opt-out tool.
• Third-party cookies — embedded content such as YouTube videos may set their own cookies when played.

4. How we use your information

We use the information we collect to:

• Respond to service enquiries and arrange bee removal or beekeeping services
• Improve our website and user experience
• Protect the security of our website and users
• Comply with any applicable legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. How long we retain your data

Contact form submissions are retained for as long as necessary to fulfil your service request and for a reasonable period thereafter for record-keeping. Security logs are retained for up to 30 days. Analytics data is retained in accordance with Google Analytics’ standard retention settings.

6. Embedded content

Our website includes embedded YouTube videos. When you play a video, YouTube may collect data about you in accordance with Google’s privacy policy. This occurs regardless of whether you have a Google account.

7. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data, where we are not legally required to retain it
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Third-party links

Our website contains links to third-party sites including ProHive Armour (prohivearmour.com), Facebook, Instagram, and WhatsApp. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Bee Rescue Barbados
Providence, Christ Church, Barbados
[email protected]
235-6443